Returns & Exchanges

At Bubba Gump Shrimp Co. Orlando, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we're here to help.

 

Returns:

We accept returns for a full refund within 30 days of the purchase date.

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

Returns must be made in person at our store location where the order was picked up.

Address:

6000 Universal Blvd. Suite# 735, Orlando, FL 32849

Hours of operation:

Sunday – Thursday 11AM – 11PM

Friday & Saturday 11AM – 12AM

Proof of purchase, such as the order confirmation email, is required for all returns.

Exchanges:

We offer exchanges for items of equal or lesser value within 30 days of the purchase date.
Exchanges can only be made in person at our store location where the order was picked up.
Proof of purchase, such as the order confirmation email, is required for all exchanges.
If the exchanged item is of lesser value, the price difference will be refunded to the original payment method.
If the exchanged item is of greater value, the price difference must be paid at the time of exchange.